Thursday, April 17, 2014

Randi Mays-Knapp - It's Not About the Food

Its not about the food - Randi Mays-Knapp
Companies want to trust that you know how to behave in business & social situations and will not exhibit behaviors that will embarrass yourself or the company
The  Consequences - Do you lack the self-control to be good at what you do professionally?
The Goal -To be memorable as a conversationalist and as someone who focuses on the person and not what fork to use.
"An aggie ring can open a lot of doors, but a firm handshake and good eye contact will leave it open.

Etiquette
  • The forms, manners and ceremonies established by convetion as acceptable or required in social relations in a profession or in official life.
  • Times change and this affects the guidelines of etiquette.
  • Common sense will typically be your best guide.
Why learn dining etiquette?
  • You never know who is watching you.
  • Over half of business takes place or is finalized at dining a table.
  • Gain knowledge so you can navigate business events involving food.
  • Allows you to focus on building or enhancing relationships.
The Little Things
  • silence cell phone - not in sight
  • Approach chair from the right
  • Sit appropriate  distance from table
  • Feet flat on floor
  • Napkin on lap
  • Napkin to side of plate when finished
  • Napkin on chair if you have to leave temporarily
  • Posture erect
  • Men - no caps]
What to do with stuff
  • Jackets remain on & unbuttoned
  • Sunglasses, Keys, cell phone, portfolio go underneath your chair or on seat next to you in booth
  • Nothing goes on the table
  • Keep area in front of you clean
  • Do not rearrange Items
  • Handbags in a safe place
What is yours:
  • Napkin on left
  • B and D. Solids on left, Liquids on right.
  • Everything travels to the right
  • Outer fork first - smaller - salad fork
  • knife with cutting blade facing in
  • Outer spoon - soup spoon
  • Inner spoon - general utilitarian
  • Glasses sit above knives
Basic Rules:
  • Anything that is removed from the table does NOT go back on
  • Work from the outside in with the utensils
  • Personal grooming belongs in the rest room
  • No lickking of utensis or your fingers
  • Wisdom is knowing when to apply the rules
Iced Tea
  • Sugar packet folded & placed under bread & buttter plate
  • Cup your hand over lemon as you squeeze
  • Lemon in glass or bread & butter plate
  • Stir quietly & do not lick spoon
  • Remove spoon from glass
  • No straws/toothpicks
Eating Bread
  • Tear off small bite-sized pieces
Two Styles of Eating
  • American or zig zag method
    • Hold your fork - (like normal handhold. sortof like chopsticks)
    • Cutting - fork in left, knife in right
    • Put knife at top of plate blade down,
Positions
  • Knife across 12, Fork from 4 to 11 - Resting Position
  • Knife and for parallel from 4 to 11 - Finished Position
Eating your Salad
  • May either cut with side of fork or fork & knife
  • Cherry tomatoes?
  • "I don't like salad" - play with food, just pretend like your going to eat it.
  • WHO CARES IF YOU DONT LIKE SALAD? NOBODY EXCEPT YOU BRANDI BECAUSE YOURE SHALLOW AND JUDGEMENTAL
Continental Style Dining
  • Hold utensills in your hands and rest wrists on edge of the table.
  • Knife is used as a pusher
  • Tines down as food is raised to mouth
  • Bend from waist
  • Resting - knife from 4 to center and fork from 8 to center
  • Finished - same as american
Dessert
  • Cut with side of fork and slip tines under small piece
  • Do not bring plate up to your mouth
  • Hold serving dish if necessary
Partnering with wait staff
  • Signal you are ready by closing menu
  • Best way to say thank you - tip
  • Be gracious as accidents will happen
  • Use eye-contact to get server's attention
Understanding Other Cultures

  • Eating noises okay in some
  • Chopsticks or fingers as utensils
  • Refusing food
  • Eating everything on plate or leaving something to show respect
  • Study befire traveling. Watch others. Ask Questions.

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